Terms

 

PLEASE NOTE:     WE SHIP TO United States ONLY!

 

MINIMUM ORDER 

  • Open Account: $20.00
  • All Other Orders: $10.00                                                                                                                                                                                      

ORDERING OPTIONS

We accept check, money order, Visa, Master Card, Discover and American Express.

Online:  Choose the items you wish to purchase from our online catalog and provide information needed . You may then checkout and give appropriate payment information. Please remember, email orders do not confirm or finalize an order. Additional information maybe needed to conclude an order.

Phone:  Orders can be phoned in to our TOLL FREE # 800-523-3690,  Tuesday-Friday 9am to 6pm

and Sat. 10am to 2pm Eastern Time.

Fax:  You may fax orders 24 hours a day / 7days a week to 937-879-1755. Please include contact and return fax information.

Retail Store:  Visit our retail store located at 501 W. Main St, Fairborn, Ohio 45324

SHIPPING & SALES TAX

All orders will be charged actual shipping. Minimum shipping charge will be $6.95.

Ohio residents will be subject to sales tax unless you have an exemption on file with us. New exemptions may be filed with your first order.

DAMAGED MERCHANDISE:
If you receive a shipment containing freight damaged merchandise, please retain the package,including the packing material, and notify us of the damage within 3 days of its receipt. We must file a claim from Fairborn Ohio, and will advise you as to further action.

REFUSED SHIPMENTS:

If the buyer refuses to accept a shipment for any reason, seller is entitled to be compensated for all shipping charges and 25% of the order value, but in no case less than $5.00. Also, once you have refused a shipment, we will require prepayment on all future orders. If a package is returned to us that could not be delivered due to customer error, and you would likethe package reshipped, you will be assessed a reshipping fee. If the return is due to ourerror,no additional fee will be charged. 

 

WARRANTY:
Since we have neither manufactured any of the items offered in this catalog, nor purchased them with the recourse to warranties by their original manufacturers, we cannot make any warranties or accept any responsibility for their use or misuse beyond our selling price. We do, however, guarantee the merchandise to be delivered in good condition.

PRODUCT RETURN POLICY:
All returns or exchanges must be made within 15 days from the receipt of merchandise. Returns or exchanges may be made by filling out the 'Return Merchandise Form' enclosed with your order. A copy of your original invoice must accompany your return. All returned merchandise must be shipped freight prepaid in new, unused and resalable condition, including accessories and documentation. Internal manufacturer's packaging/boxes must be undamaged. Do not use manufacturer's box as shipping carton. No items will be accepted for return which have been subject to misuse, modified, soldered or altered. All returned items are subject to inspection for use and damage before credit is issued. Please allow up to 30 days for all returns to be processed. Parts returned due to customer error are subject to a 25% restock charge. Items considered "special" are non returnable. In order to receive a credit or refund, parts must be received within 15 days of the sales order date. After such time, all sales are considered final. The full purchase price will not be refunded if the returned item was damaged, abused or missing parts. You may accept a partial credit or have the item returned to you.

 

PRIVACY STATEMENT:

Midwest Surplus Electronics, Inc. discloses that any information given to us by our customers is used strictly for our sales and promotion purposes. Your information will not be sold or distributed to any parties outside of Midwest Surplus Electronics, Inc. and/or our affiliates. If you do not wish to receive email or regular mail from us regarding product and sales, please inform us by email or phone.


ALL MERCHANDISE SUBJECT TO PRIOR SALE - PRICE SUBJECT TO CHANGE